Privacy Policy

Privacy Policy

Introduction

Welcome to https://great-britain-birds.feedersandmore.co.uk! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains how we collect, use, and protect the information you provide when you interact with our website and services. By using our platform, you agree to the terms outlined herein.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://great-britain-birds.feedersandmore.co.uk.
  2. Any mobile applications or software we offer.
  3. Online services and products accessed through our platform.
  4. Interactions between users on our websites, apps, and associated social media channels.

Please note that this policy does not extend to third-party sites, applications, or services linked from our platform. These external resources have their own privacy practices, governed by their respective policies.

Processing Activities

Your interactions with us may involve various data processing activities, including:

  1. Account Creation and Management: When you create an account on our site, we collect your name, email address, and other profile information.
  2. Payments: We process payment details when you make purchases from our online store, including cardholder information and transaction records.
  3. Communication: If you choose to receive marketing emails or texts, we may use your contact details for communication purposes.
  4. Product Usage: We track product interactions, purchase history, and preferences to enhance your shopping experience.

Personal Data Collection

We collect several types of personal data to provide and improve our services:

  1. Account Information: This includes your user name, password, and profile settings.
  2. Payment Details: Credit or debit card numbers, expiration dates, and billing addresses are securely stored for transactions.
  3. Financial Records: We may retain records of your purchase history, order details, and financial transactions.
  4. Mobile Device Identifiers: Unique device identifiers and mobile network information can be used to enhance our services.
  5. Location Data: With your consent, we may collect data about your location for personalized content or marketing.
  6. Feedback and Reviews: Your comments, reviews, and ratings help us improve our products and services.
  7. Social Media Profiles: When you log in via social media accounts, we may access certain profile information.
  8. Product Preferences: We collect data about the products you view, search for, or purchase to tailor recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our site:

  1. Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
  2. Preference Cookies: Used to remember your settings and preferences across our website.
  3. Analytics Cookies: They help us understand user behavior, provide analytics, and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose collected or as required by law:

  1. Financial records are kept for a period specified by tax regulations.
  2. Purchase history may be retained to improve customer service and resolve disputes.
  3. We delete or anonymize data when it is no longer needed, ensuring your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: All sensitive data is transmitted and stored using encryption protocols.
  2. Secure Third-Party Processing: We engage trusted partners who adhere to strict security standards.
  3. Regular Audits: Our systems undergo regular security audits to identify and mitigate risks.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect personal data from minors, and all users must represent that they are of legal age when using our platform.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit the use of your data under certain circumstances.
  5. Data Portability: Receive your personal data in a structured format for transfer to another controller.
  6. Object and Complaint: Object to processing or file a complaint if you believe your rights are infringed upon.
  7. Non-Discrimination: You have the right to be free from discrimination when exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer via the provided contact details.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically.

Contact Information

For questions regarding this policy, data-related inquiries, or unsubscribe requests: